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Lifetime Warranty
From choosing your stone to aftercare, AtelierRings offers considered craftsmanship, personal guidance and clear service promises.
We take care over every piece we create. If something is not right, contact our team so we can assess the issue and help resolve it.
Direct sourcing, in-house craftsmanship, selected specialist partners and our online model allow more of your budget to go into the jewellery.
Manufacturing defects are covered, subject to assessment, with one complimentary repair or discretionary replacement per item during its lifetime.
One complimentary resize, where technically possible. Send your ring back within 30 days of receiving it.
Unused ready-to-wear jewellery may be returned or exchanged in their original condition and packaging, provided they reach us within 30 days of delivery.
Our voluntary change-of-mind offer excludes made-to-order, bespoke and personalised rings. Please contact us about faulty, damaged or incorrectly described items.
View returns and exchange terms
Free insured delivery within the UK. Made-to-order delivery takes approximately four weeks, with possible busy-period delays. Contact us about specific deadlines before ordering.
Natural and laboratory-grown diamonds, with clearly identified origins and specifications. Independent certification is provided where applicable.
Helpful advice on stones, settings, materials and bespoke designs, without pressure.
Speak to our team or email enquiries@atelierrings.co.uk.
Our guarantees are provided in addition to your statutory consumer rights.