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Lifetime Warranty
Every AtelierRings order is carefully packed and shipped with insurance. If you have a specific deadline or occasion in mind, please let us know as early as possible so we can confirm whether it can be accommodated.
We offer free insured shipping on all orders within the United Kingdom. International shipping is not currently available.
Orders placed before 3 pm United Kingdom time on a working day are dispatched the same day. Orders placed after the cut-off or on a non-working day are dispatched the next working day.
Delivery is estimated at 1 to 3 working days after dispatch.
If your ring requires resizing before dispatch, please allow an additional 5 working days. This may take longer during busy periods.
Please allow approximately 4 weeks for delivery. This may take longer during busy periods.
If you have paid a deposit, the remaining balance is due before delivery. Please contact us if you require a more flexible payment plan.
Once your order has been dispatched, we will send a shipping confirmation email with tracking details where applicable.
If your order has not arrived within the expected timeframe or arrives damaged, please contact enquiries@atelierrings.co.uk with your order number and details of the issue so we can investigate and help resolve it.
Delivery times are estimates and may be affected by courier delays. Please contact us before ordering if you need delivery by a particular date.