Shipping policy

At AtelierRings, every order is carefully packed with attention to detail. Please review the information below to understand how and when your order will be shipped. If you have a specific deadline or occasion in mind, please let us know as early as possible — we’ll do our best to accommodate.

 

Shipping Rates

We offer free insured shipping on all orders.

 

Processing Time

All ready-to-wear and ready-to-ship orders are processed within 2 to 3 business days. Please allow an additional 3 business days if resizing is required.

All made-to-order and bespoke orders are processed within 4 weeks. This may be longer during busy periods or if specific materials are delayed. 

 

Shipping Methods & Delivery Estimates

We currently offer shipping within the UK. Once processed, estimated delivery times from dispatch are:

  • United Kingdom: 2 to 3 business days
  • Rest of World: coming soon

Please note: these are estimated timeframes and may vary depending on the destination, customs processing, or postal delays.


Order Tracking

Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details (where applicable).


Delivery Issues

If your order hasn’t arrived within the expected timeframe or arrives damaged, please contact us at enquiries@skhatelier.com. We’ll do our best to resolve any issues as quickly as possible.