At AtelierRings, every order is carefully packed with attention to detail. Please review the information below to understand how and when your order will be shipped. If you have a specific deadline or occasion in mind, please let us know as early as possible — we’ll do our best to accommodate.
We offer free insured shipping on all orders.
All ready-to-wear and ready-to-ship orders are processed within 2 to 3 business days. Please allow an additional 3 business days if resizing is required.
All made-to-order and bespoke orders are processed within 4 weeks. This may be longer during busy periods or if specific materials are delayed.
We currently offer shipping within the UK. Once processed, estimated delivery times from dispatch are:
Please note: these are estimated timeframes and may vary depending on the destination, customs processing, or postal delays.
Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details (where applicable).
If your order hasn’t arrived within the expected timeframe or arrives damaged, please contact us at enquiries@skhatelier.com. We’ll do our best to resolve any issues as quickly as possible.